# Myxa — Full content index Registered NDIS provider in Victoria, Australia — Melbourne, Bendigo, Geelong. This document concatenates Myxa's services, all 18 house listings, and 3 blog posts as plain markdown for AI agents and language models. Curated index: https://myxa.com.au/llms.txt ## Services ## Supported Independent Living (SIL) **What is SIL?** Supported Independent Living is an NDIS-funded support that helps participants live as independently as possible in a shared or individual home. SIL covers the support workers — not the rent or accommodation costs themselves. ## Who SIL is for - NDIS participants whose plan includes SIL funding - People who need help with daily personal activities (showering, meal prep, medication) on a recurring basis - Participants seeking shared living with compatible housemates, with support staff onsite or on-call ## What Myxa SIL includes - Active overnight support, sleepover, or 1:1 ratios as funded in your plan - Support workers trained in complex needs (high-intensity, behaviour support, mental health) - Coordination with allied health, plan managers, support coordinators - Vacancy matching across Myxa's SIL homes in Melbourne, Bendigo and Geelong ## SIL vs SDA SIL pays for **support workers**. SDA pays for the **building**. Many participants need both, but they are funded separately under the NDIS. Myxa is a registered provider for both. ## Where Myxa offers SIL Metropolitan Melbourne, Bendigo, and Geelong, Victoria. Source: https://myxa.com.au/services/supported-independent-living --- ## Core Support **What is Core Support?** Core Support is the largest and most flexible NDIS budget category. It covers help with daily activities, community access, consumables (e.g. continence aids), and transport. ## What Myxa Core Support includes - 1:1 support workers for personal care, social and community participation - Domestic assistance (cleaning, meal prep, laundry) - Transport to medical appointments, social activities, work - Active overnight and sleepover ratios when needed ## Who Core Support is for - NDIS participants with Core Supports funding in their plan - People who want flexible day-to-day support without committing to SIL - Participants on plan-managed or self-managed budgets Source: https://myxa.com.au/services/core-support --- ## High Intensity Support **What is High Intensity Support?** Under NDIS, "high intensity" refers to daily personal activities that require a support worker with additional skills, training, and supervision. Common examples: complex bowel care, dysphagia management, PEG / enteral feeding, tracheostomy care, ventilator support, complex wound care, and seizure management. ## Who provides it at Myxa Myxa support workers complete NDIS Practice Standards training for the High Intensity Daily Personal Activities module relevant to each participant. Clinical oversight is provided by registered nurses and allied health where the plan requires. ## How it pairs with other supports High Intensity Support sits inside Core Support funding. Most Myxa participants who need it also receive SIL or Core 1:1 support. Source: https://myxa.com.au/services/high-intensity-support --- ## Medium Term Accommodation (MTA) **What is MTA?** MTA is NDIS-funded transitional housing — typically up to 90 days — for participants whose long-term housing isn't ready yet. Common scenarios: SDA build delay, transition from hospital or institutional care, family placement breakdown. ## What Myxa MTA includes - Furnished short-stay accommodation in supported homes across Victoria - Pairing with on-site or on-call support workers based on plan - Coordination with plan managers and support coordinators to bridge to a permanent placement Source: https://myxa.com.au/services/medium-term-accommodation --- ## Short Term Respite (STA) **What is STA?** Short Term Accommodation, sometimes called respite, is NDIS-funded short stays for participants. Each booking is typically 1–14 nights and includes accommodation, food, and personal care during the stay. ## When STA is used - Family carers need a break or are travelling - Participants want to try independent living before committing to SIL - Bridging support during plan transitions ## Where Myxa offers STA Selected Myxa homes across Victoria offer planned STA bookings — availability changes; contact our intake team for current options. Source: https://myxa.com.au/services/short-term-respite --- ## Positive Behaviour Support (PBS) **What is PBS?** Positive Behaviour Support is an evidence-based clinical service for NDIS participants whose plan includes Capacity Building — Improved Relationships funding (or the standalone Behaviour Support category in PACE plans). PBS practitioners assess behaviours of concern, write a Behaviour Support Plan, and work with families and support teams to reduce restrictive practices over time. ## Myxa PBS practitioners Registered with the NDIS Quality and Safeguards Commission. Myxa delivers PBS as an independent clinical service with separate clinical governance from our SIL/Core operations — so the same provider doesn't write and implement the same plan without oversight. ## When PBS is appropriate - Behaviours of concern are putting the participant or others at risk - Restrictive practices are in use and need a clinical reduction strategy - The NDIS plan includes Capacity Building — Improved Relationships (or PACE Behaviour Support) funding Source: https://myxa.com.au/services/positive-behaviour-support --- ## Houses — Specialist Disability Accommodation (SDA) ### Brunswick — Specialist Disability Accommodation (SDA) Category: High Physical Support Need · Bedrooms: 2 · Bathrooms: 2 · Car spaces: 1 1 participant bedroom vacancy. Enjoy calling the ever-popular Brunswick location home in this modern Specialist Disability Accommodation (SDA) High Physical Support residence. Comprising two participant bedrooms and one OOA room, this home is designed to foster personal independence while providing the reliable, tailored support you need to thrive. Designed with both comfort and accessibility in mind, the property features spacious open-plan living areas that seamlessly connect indoor and outdoor spaces, creating an inviting environment for relaxation or entertaining family and friends. Every detail has been thoughtfully considered to ensure effortless daily living, empowering residents to enjoy a lifestyle of dignity, convenience, and absolute peace of mind in a community-focused setting. Positioned in the heart of Brunswick, this home places you right in the heart of one of Melbourne's most vibrant and connected neighbourhoods. Residents will enjoy effortless convenience with local cafes, popular eateries, and public transport options just a short stroll away, ensuring a rich and engaged community lifestyle. **Location & nearby** - **Train Station:** Anstey Train Station - **Shopping Centre:** Barkly Square Shopping Centre - **Hospital:** The Royal Melbourne Hospital - **Park:** Anderson Park - **Medical Practise:** Inner North Medical Clinic Lygon Street **Accessibility** - Onsite support staff and OOA room - Level inside home - Widen Doorframes >950mm - Ramps can be installed - Walking aide friendly - Provision for Gantry Hoist - Provision for smart technology/intercom - Accessible benchtops and sinks - Garage access ground level - Soft close mechanisms draw/doors **Features** - Individual bedrooms with ensuite - Single story home - Heating and cooling throughout - Split system in each room - Open plan living - Luxury appliances and fittings - Built-in robes - Dishwasher - Single Car Garage - Partially furnished (fridge, tv ect) - Resident to provide own furniture - Internet provided - Outdoor Area Source: https://myxa.com.au/location/brunswick-sda --- ### Frankston — Specialist Disability Accommodation (SDA) Bedrooms: 2 · Bathrooms: 2 · Car spaces: 2 High Physical Support house in the south-east suburb of Melbourne, Frankston. This home is thoughtfully designed to promote independence, featuring two participant bedrooms, each with an ensuite and built-in robe, and a separate OOA room. This layout ensures tailored support can flourish alongside your personal space. The home features an open-plan living layout that flows directly into the outdoor area, creating a seamless space for you to enjoy the sea breeze and morning sunshine throughout the year. Enjoy the ultimate in local convenience and lifestyle. Frankston Beach is just 3km down the road, while Jubilee Park, featuring parkland and walking tracks, is accessible right out the back. Plus, all your retail needs are just a few stops away at Bayside Shopping Centre and closest medical centre is directly across the road at Cranbourne Road Medical Centre. **Location & nearby** - **Train Station:** Frankston Train Station - **Bus Stop:** Deane Street/Cranbourne Road - **Shopping Centre:** Bayside Shopping Centre - **Hospital:** Frankston Hospital (Public), Peninsula Private (Private) - **Park:** Jubilee Park - **Medical Practice:** Cranbourne Road Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside the home - Widen Doorframes >950mm - Ramps - Walking Aide Friendly - Provision for Smart Technology - Accessible benchtops and sinks - Garage access ground level - Soft close mechanisms draw/doors - Fire Sprinklers - Emergency Back Up Power **Features** - Individual bedrooms with ensuite - Single story home - Heating and cooling throughout - Split system in each room - Solar panels - Open plan living - Luxury appliances and fittings - Built-in robes - Dishwasher - Single car garage - Partially furnished (Fridge, TV ect) - Resident to provide own furniture - Landscaped garden - Outdoor area Source: https://myxa.com.au/location/frankston-sda --- ### Fraser Rise — Specialist Disability Accommodation (SDA) Category: Robust · Bedrooms: 2 · Bathrooms: 2 · Car spaces: 2 Brand new Specialist Disability Accommodation in Fraser Rise’s new estate. Comprising of 2 participant bedrooms, both with built-in robes, split systems and ensuite with accessible features, plus 1 dedicated support staff bedroom will ensure each participant has their own space that is comfortable and accessible. The home features wider door frames throughout, accessible benchtops and sinks, soft close mechanisms on all draws and doors and an open-plan layout welcoming engagement and socialising with other housemates. Enjoy a serene lifestyle in Fraser Rise, a haven away from the hustle and bustle. Despite the peaceful surrounds, everything you need is close by. Catch a bus at the stop on Fields St/Frontier Ave to get around or head to Melton Train Station to travel a little further. City Vista Shopping Centre provides all your essentials, while Woodgrove Shopping Centre offers a wider variety of shops, restaurants, cafes, and even a movie theatre for entertainment. This location lets you enjoy the best of both worlds: a peaceful retreat with convenient access to city amenities. Enjoy being within the tranquil environment by visiting Friendship Place Playground or following the walking paths that lead around the brand-new estate and show off the wilderness that surrounds. **Location & nearby** - **Train Station:** Melton Train Station - **Bus Stop:** Fields St/Frontier Ave - **Shopping Centre:** City Vista Shopping Centre - **Hospital:** Sunshine Private Hospital - **Park:** Friendship Place Playground - **Medical Practice:** Kings Park Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - Widen doorframes >950mm - Ramps - Walking aide friendly - Accessible benchtops and sinks - Garage access ground level - Soft close mechanisms draw/doors **Features** - Individual bedrooms with ensuite - Single story home - Heating and cooling throughout - Split system in each room - Open plan living - Luxury appliances and fittings - Built in robes - Dishwasher - Double car garage - Partially furnished (fridge, TV etc) - Internet provided - Outdoor area Source: https://myxa.com.au/location/fraser-rise-sda-robust --- ### Kangaroo Flat Villas — Specialist Disability Accommodation (SDA) Category: Robust · Bedrooms: 1 · Bathrooms: 1 · Car spaces: 1 Architecturally designed villas in Kangaroo Flat offer independent living with premium finishes and up to 24/7 SIL support by Myxa. Built by InPlace Living, these 4 brand-new villas provide open plan living with a private courtyard offering a comfortable, secure and safe environment for participants. 4 Villas have been built by InPlace living with a Class 3 build and Myxa as the SDA Provider. Recognising the unique challenges faced by individuals with complex behaviours, our dedicated team has been specifically recruited and trained to provide up to 24/7 specialised care with a trauma-informed lens. We empower participants to build their capacity to reach their goals and engage in their community. **Location & nearby** - **Train Station:** Kangaroo Flat - **Bus Stop:** Hope Street - **Shopping Centre:** Bendigo Marketplace - **Hospital:** St John Of God Bendigo - **Park:** Rotary Park - **Medical Practice:** Kangaroo Flat Medical Centre **Accessibility** - Onsite support staff and OOA room with ensuite - 13mm Impact Check, 12mm ply - Reinforced walls, floors and doors for maximum safety - Strengthen glass and windows - Level inside home - Widen doorframes >950mm - Ramps - Walking aide friendly - Accessible benchtops and sinks - Garage access ground level - Soft close mechanisms draw/doors - Fire sprinklers **Features** - Individual bedroom with ensuite - Single story home - Private courtyards - Heating and cooling throughout - Split system in each room - Solar panels - Open plan living - Built in robes - Dishwasher - Partially furnished (white goods) - Landscaped garden - Outdoor area - Central location near all amenities Source: https://myxa.com.au/location/bendigo-sda-robust-villa --- ### Wyndham Vale Eshal — Specialist Disability Accommodation (SDA) Bedrooms: 2 · Bathrooms: 2 · Car spaces: 2 This Specialist Disability Accommodation home is in the new Wyndham Vale estate and offers a lifestyle of comfort and convenience. With 2 participant bedrooms including ensuites with accessible features, split system and built-in robe, it also includes 1 dedicated support staff bedroom, ensuring privacy and comfort for all participants. This property offers many accessible features including inside access direct from the garage, outdoor area with undercover alfresco and an open-plan design that creates a seamless flow throughout the house. Getting around is a breeze with bus stops conveniently located on Kinglake Drive and the train station right across the road in town. No matter your destination, you can easily get there. Enjoy the serenity of Boxer Drive Park, a perfect spot for a quiet afternoon picnic or a relaxing walk. Feeling adventurous? Head to Presidents Park for a larger green space with even more to explore. Wyndham Vale provides a fantastic location for those who want a mix of easy access to amenities and opportunities to connect with nature. **Location & nearby** - **Train Station:** Wyndam Vale Train Station - **Bus Stop:** Kinglake Drive - **Shopping Centre:** Manor Lakes Central Shopping Centre - **Hospital:** Werribee Mercy Hospital - **Park:** Boxer Drive Park & Presidents Park - **Medical Practice:** Manor Lakes Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - Widen doorframes >950mm - Ramps - Walking aide friendly - Accessible benchtops and sinks - Garage access ground level - Soft close mechanisms draws/door **Features** - Individual bedrooms with ensuite - Single story home - Heating and cooling throughout - Split system in each room - Open plan living - Luxury appliances and fittings - Built in robes - Dishwasher - Double car garage - Partially furnished (fridge, TV etc) - Internet provided - Landscaped garden - Outdoor area Source: https://myxa.com.au/location/wyndham-vale-eshal --- ## Houses — Supported Independent Living (SIL) ### Ascot — Supported Independent Living (SIL) Bedrooms: 2 · Bathrooms: 1 · Car spaces: 1 Enjoy p lenty of living space with a carpeted lounge, huge open-plan living/dining area including family room, meals (with access to patio) and kitchen offering island bench, quality stainless cook top, oven and dishwasher. With a beautiful outdoor area for you to sit and enjoy, this house will soon feel like home. Ascot offers convenience at your doorstep, with all your grocery needs met at the nearby Woolworths supermarket in Epsom. Just across the road from Epsom Train Station, it’s a quick and easy trip to stock up on essentials. The bus stop right outside on Tobin Crescent/Station Street whisks you directly into Bendigo’s vibrant centre. Explore all the shops, restaurants, and attractions the main town has to offer with ease. To enjoy the sunshine and get fresh air, it is an easy stroll to Collins Park or down to Garden for the Future Park where there are walking tracks, landscaped gardens and local wildlife. **Location & nearby** - **Train Station:** Epsom Train Station - **Shopping Centre:** Woolworths Epsom - **Hospital:** St John of God Bendigo - **Park:** Collins Park - **Medical Practice:** Bendigo Medical- Epsom Clinic **Accessibility** - Onsite staff and OOA room - Level inside home - 1 step entry into home - Garage access ground level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open-plan living - Built-in robes - Dishwasher - Double car garage - Fully furnished - Internet provided - Landscaped garden - Outdoor area Source: https://myxa.com.au/location/ascot-sil-home-bendigo --- ### Balwyn North — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 2 · Car spaces: 1 Nestled in the leafy, established streets of Melbourne’s east, Balwyn North offers the perfect blend of quiet residential living and highly accessible local hubs. This home is thoughtfully designed to balance social connection with privacy and independence, featuring three participant bedrooms and two dedicated carer rooms. The open-plan living area, modern kitchen, and landscaped outdoor spaces are positioned to capture the warm morning sun, ensuring every space can be enjoyed comfortably year-round. As a Supported Independent Living (SIL) residence, the home is exceptionally well-positioned. The nearby Balwyn East shopping precinct and Greythorn community facilities are renowned for their high accessibility standards. Residents can also enjoy the area’s vibrant cafe culture, with local favorites like Matilda Mont Albert and The Village Cafe just moments away. This pocket of Boroondara is ideal for participants, supported by modern infrastructure such as the Greythorn Community Hub and the iconic Hays Paddock—a pioneering “all-abilities” recreational space. **Location & nearby** - **Train Station:** Box Hill Railway Station - **Bus Stop:** Winmalee Rd / Union Rd - **Shopping Centre:** Coles Balwyn East and Balwyn East Shopping Centre - **Hospital:** Box Hill Hospital - **Park:** Boroondara Park and Mont Albert Park - **Medical Practice:** Balwyn North Medical **Accessibility** - Onsite support staff and OOA room - Level inside the home - 1 step entry into home - Ramps can be installed - Garage access ground level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Built-in robes - Dishwasher - Double car garage - Partially furnished (Fridge, TV) - Resident to provide own furniture - Internet provided - Landscaped garden - Outdoor area Source: https://myxa.com.au/location/balwyn-north-sil --- ### Bayswater Unit A — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 2 · Car spaces: 2 This brand-new property boasts modern features to support participants in their journey to independent living. Fully furnished with 3-participant bedrooms and 1 dedicated support staff bedroom ensures privacy and comfort for all in the home. With natural light filling every space, this home encompasses open-plan living expanding out to a manicured lawn, a beautiful kitchen to enjoy home-cooked meals and ample storage inside the home and in the garage. This SIL home in Bayswater is a located only moments from the town centre where you will find your local Woolworths and Aldi supermarkets and Knox Community Arts Centre where you can enjoy live music or see an all-time favourite show. Heading a little further out? Catch the bus from Kumala Road/Mountain Hwy or get the train from Bayswater Train Station and have the ability to head into Melbourne which is full of experiences and adventures. In your own backyard, explore nature’s beauty with nearby green havens! Bolac Street Reserve beckons with open space for picnics, walks, or quiet relaxation. For a more immersive experience, head to Glen Park Oaks Community Garden. Discover local plants, learn sustainable practices, or simply wander the walking tracks and reconnect with nature. **Location & nearby** - **Train Station:** Bayswater Train Station - **Bus Stop:** Kumala Road/Mountain Hwy - **Shopping Centre:** Woolworths Bayswater & Aldi Bayswater - **Hospital:** The Melbourne Eastern Private Hospital - **Park:** Bolac Street Reserve / Glen Park Oaks Community Garden - **Medical Practice:** Maroondah Priority Primary Care Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 step entry into home - Walking aide friendly - Garage access ground level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Luxury appliances and fittings - Built in robes - Dishwasher Source: https://myxa.com.au/location/bayswater-sil-unit-a --- ### Bendigo - Huntly — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 3 · Car spaces: 3 Beaming with natural light and radiance is our SIL home in Huntly. Featuring three spacious participant bedrooms, each with their own private ensuite, plus a dedicated OOA room, this thoughtfully designed home supports independence while ensuring comfort and safety. The open-plan living and dining area flows seamlessly to the outdoor space, creating a welcoming environment for social connection and relaxation. Large, well-appointed bedrooms and split-system heating and cooling in each room provide year-round comfort, while modern finishes and accessible design elements make everyday living easy and enjoyable. This home offers a calm, supportive setting where participants can truly feel at home. Located in the new Harlowe Estate, you can enjoy being in close proximity to parklands, Epsom Train Station and Epsom Village for all your shopping needs. **Location & nearby** - **Train Station:** Huntly Railway Station - **Bus Stop:** Huntly SC/Midland Hwy - **Shopping Centre:** The Epsom Village - **Hospital:** Bendigo Health Hospital - **Park:** Huntly Greene Street Bushland Reserve - **Medical Practice:** Bendigo Medical Epsom Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - Ramps can be installed - Provision for Smart Technology - Garage access ground level - Soft close mechanisms draws/doors **Features** - Individual bedrooms with ensuites - Single story home - Heating and cooling throughout - Split system in each room - Solar panels - Open plan living - Luxury appliances and fittings - Built-in robes - Dishwasher - Double car garage - Partially furnished - Resident to provide own furniture - Internet provided - Outdoor area Source: https://myxa.com.au/location/huntly-sil --- ### Caulfield — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 1 · Car spaces: 1 This fully-furnished, single-level 3-bedroom home is your gateway to a vibrant and convenient lifestyle in Caulfield. Perfect for supported living, the home boasts 3 participant bedrooms and 1 dedicated support staff bedroom, ensuring privacy and comfort for all residents. Relax in the open-plan living area, perfect for socialising with housemates. The fully furnished home ensures a smooth move-in, and the inviting outdoor area with a garden provides a peaceful escape. This property is conveniently located a stroll to popular shopping strips like Essoign Street and Hawthorn Road, which offer a variety of shops, cafes, and restaurants. Bus stops are located within walking distance on both Hawthorn Road and Balaclava Road and Caulfield station is also a short distance away, providing access to trains. Immerse yourself in nature at parks close by, including Gardiner Reserve, offering playgrounds, sporting facilities, and green open space, or Caulfield Park, perfect for a picnic or a walk. **Location & nearby** - **Train Station:** Caulfield Train Station - **Bus Stop:** Glen Eira City Hall/Glen Eira Rd - **Shopping Centre:** Caulfield Village & Malvern Central - **Hospital:** Caulfield Hospital - **Park:** Gardiner Park & Caulfield Park - **Medical Practice:** Elsternwick Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 Step entry into home - Garage Access Ground Level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open Plan Living - Built In Robes - Dishwasher - Double Car Garage - Fully furnished - Internet Provided - Courtyard Garden - Outdoor Area Source: https://myxa.com.au/location/caulfield-sil --- ### Geelong - Armstrong Creek — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 1 · Car spaces: 1 Located in the sought after Ashbury Estate, this is a modern, fully-furnished, 3 participant bedroom home that offers the perfect blend of independence and support for those seeking an enriched living experience. Set-up for Supported Independent Living, the home consists of 3 participant bedrooms along with 1 dedicated support staff bedroom. The master bedroom at the front of the property comprises a large walk-in robe and ensuite with a double sink. All other bedrooms have built-in robes and are serviced by the central bathroom complete with a built-in bath and a separate powder room for privacy. The kitchen overlooks the backyard, is open to the dining area & main living area and features a stainless-steel dishwasher, oven, and five-burner cooktop and has plenty of storage space. Features of this property include plush carpets, hybrid flooring, split-system air-conditioner, internal access to double garage, multiple storage cupboards and brand new appliances. This conveniently located property puts you at the heart of the action. Explore Armstrong Creek’s delights with a short trip to Main Street, where you’ll find cafes, restaurants, and a Coles supermarket. For venturing further, the closest bus stop on Nairn Drive/Boundary Road offers easy access to Torquay, Barwon Heads, and Waurn Ponds. In Waurn Ponds, you can catch a train or discover the bustling Town Centre with its shops and amenities. **Location & nearby** - **Train Station:** Waurn Ponds Station - **Bus Stop:** Nairn Dr/Boundary Rd - **Shopping Centre:** The Village Warralily Shopping Centre - **Hospital:** Epworth Geelong - **Park:** Glenlee Regional Park - **Medical Practice:** Armstrong Creek Doctors **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 step entry into home - Garage access ground level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Built in robes - Dishwasher - Double car garage - Fully furnished - Internet provided - Outdoor area Source: https://myxa.com.au/location/armstrong-creek-sil-house --- ### Golden Square Druid — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 1 · Car spaces: 1 This Supported Independent Living home in the town of Golden Square will offer a lifestyle of convenience and comfort, in a warm, light filled space. The space can foster privacy, whilst also offering an environment to engage and socialise. The kitchen, meals area, and living room flow seamlessly together, creating a light-filled home to enjoy and relax in. Large glass sliding doors open onto the undercover outdoor space, blurring the lines between inside and out. Bask in the warm sunshine and enjoy the inviting atmosphere, perfect for unwinding or spending time with friends and family. Golden Square offers a location which is close to everything! To do some food shopping or just to browse the shops, head down to Bendigo Marketplace or even Strath Village. Getting around the town is made convenient with the bus stop located at Norma St/Aspinall St and the nearest train station in the town of Bendigo. If the feeling is to go for a walk and enjoy the fresh air, head down to Cooinda Park or Wolstencroft Reserve where there are walking tracks, playgrounds and space to enjoy the surroundings. **Location & nearby** - **Train Station:** Bendigo Train Station - **Bus Stop:** Norma Street/Aspinall St - **Shopping Centre:** Bendigo Marketplace & Strath Village - **Hospital:** St John of God Bendigo - **Park:** Cooinda Park & Wolstencroft Reserve - **Medical Practice:** Kangaroo Flat Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 step entry into home **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Built in robes - Dishwasher - Fully furnished - Internet provided - Outdoor area Source: https://myxa.com.au/location/golden-square-druid-sil --- ### Mulgrave — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 2 · Car spaces: 2 In the heart of Mulgrave surrounded by parklands, farmers markets and cafes is our 4-bedroom SIL home. With 3 participant bedrooms and 1 dedicated carers room, 2 living spaces and an outdoor area, this home allows for independence and choice to flourish. Each participant bedroom is filled with natural light and consists of built-in robes and ducted heating for those cooler Melbourne winter months. The common areas allow for ease of movement with an open-plan living layout, adjoining to a modern kitchen with stainless steel appliances and overlooking the lush gardens surrounding. The Mulgrave location has something for everyone. Take a stroll down to Waverly Park Lake, visit your local cafe called ‘The Last Piece’ or head into Waverly Gardens to enjoy an arrange of shopping. **Location & nearby** - **Train Station:** Springvale Train Station - **Bus Stop:** Springvale Rd/Mackie Rd - **Shopping Centre:** Waverly Gardens Shopping Centre - **Hospital:** Mulgrave Private Hospital - **Park:** Waverly Park Lake - **Medical Practice:** Springvale South Medical Centre **Accessibility** - Onsite support staff and OOA room - 2 levels inside home - Garage access ground level **Features** - Shared bathrooms - Double story home - Heating and cooling throughout - Open-plan living - Built-in robes - Dishwasher - Rumpus room - Double car garage - Participant to provide own furniture - Internet provided - Outdoor area - Balcony Source: https://myxa.com.au/location/mulgrave-sil --- ### Reservoir — Supported Independent Living (SIL) Bedrooms: 2 · Bathrooms: 1 · Car spaces: 1 With so much to offer, this Reservoir Supported Independent Living home has everything right at your fingertips. Fully furnished, 2 participant bedrooms and 1 dedicated support staff bedroom all ensuring each participant has privacy and tailored support to ensure comfort and convenience. This modern home with new fixtures and fittings stands at the front of the block, with a double car garage with indoor access, and a low-maintenance courtyard that allows natural light to beam through to the open-plan kitchen/dining. Both participants’ bedrooms are spacious with built-in robes and their own split-systems built in. This SIL home boasts an incredibly convenient location! Foodies will rejoice with trendy cafes and restaurants lining Broadway Reservoir, just a street behind. Daily essentials are a breeze with Reservoir Village supermarkets nearby. Need to travel further? Bus stops populate High Street, with Reservoir Train Station across the road. For a dose of exercise or relaxation, explore the options right on your doorstep! Take a trip to Reservoir Leisure Centre and enjoy its vast amenities or unwind at Edwards Lake Park. Immerse yourself in the serenity of the lake, meander along the walking tracks, or enjoy the many playgrounds on offer. This location offers the perfect blend of urban convenience, green spaces, and easy access to public transport. **Location & nearby** - **Train Station:** Reservoir Train Station - **Bus Stop:** High Street - **Shopping Centre:** Reservoir Village & Broadway Reservoir - **Hospital:** Reservoir Private Hospital - **Park:** Reservoir Leisure Centre & Edwards Lake Park - **Medical Practice:** Preston Community Health **Accessibility** - Onsite support staff and OOA room - 2 levels inside home - 1 step entry into home - Garage access ground level **Features** - Shared bathrooms - Double story home - Heating and cooling throughout - Split system in each room - Open plan living - Luxury appliances and fittings - Built in robes - Dishwasher - Double car garage - Fully furnished - Internet provided - Courtyard garden Source: https://myxa.com.au/location/reservoir-sil --- ### Rowville — Supported Independent Living (SIL) Bedrooms: 4 · Bathrooms: 2 · Car spaces: 2 Located in Rowville where convenience meets tranquillity is our Supported Independent Living property featuring 4 participant bedrooms and 1 dedicated OOA room. Bright and spacious, this home is filled with natural light. From the modern kitchen with new appliances to the open-plan living spanning out to the undercover outdoor area, this home allows for all spaces to be enjoyed all year round. Not only can you enjoy everything this home has to offer, but the location as well. Walking distance to your local Liberty Avenue Reserve and a short trip away from Wellington Village Shopping Centre and Yarraman Station, this location has something to offer everyone. **Location & nearby** - **Train Station:** Yarraman Train Station - **Bus Stop:** Bergins Rd/Stud Rd - **Shopping Centre:** Wellington Village Shopping Centre - **Hospital:** Mulgrave Private Hospital - **Park:** Liberty Avenue Reserve - **Medical Practice:** Liberty Avenue Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 step entry into home - Ramps can be installed - Provision for Smart Technology **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Built-in robes - Dishwasher - Partially furnished (fridge, TV etc) - Resident to provide own furniture - Internet provided - Landscaped garden - Outdoor area Source: https://myxa.com.au/location/rowville-sil --- ### Strathdale McIvor — Supported Independent Living (SIL) Bedrooms: 2 · Bathrooms: 1 · Car spaces: 1 Enjoy living with convenience and comfort in the Supported Independent unit in Strathdale. This fully-furnished unit prioritises both privacy and support. Featuring 2 private bedrooms for participants and 1 dedicated staff bedroom, it ensures residents can enjoy their independence while having tailored assistance readily available . The open-plan living flows through to the outdoor area where you can sit and relax in the morning sunshine. Both participant bedrooms have built-in robes, plush carpet and share a modern bathroom with accessible features. This unit in Strathdale offers a convenient location for your everyday essentials and getting out in the community. Public transport is easily accessible, with a bus stop being available at the corner of Louisa Crt/McIver Hwy and Bendigo Train Station available in town. No need to travel far for your shopping needs! Strath Village caters to all your essentials, and for a wider selection, Bendigo Marketplace is just a short trip away. Get a breath of fresh country air at Strathdale Park Play Space and Mason Field Strathdale Park where you can enjoy serene lakes, walking tracks and the wildlife that calls it home. **Location & nearby** - **Train Station:** Bendigo Train Station - **Bus Stop:** Louisa Crt/McIver Hwy - **Shopping Centre:** Strath Village & Bendigo Marketplace - **Hospital:** St John of God Bendigo - **Park:** Strathdale Park Play Space & Mason Field Strathdale Park - **Medical Practice:** Strath Village Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 step entry into home - Garage access ground level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Built in robes - Dishwasher - Double car garage - Fully furnished - Courtyard garden - Outdoor area Source: https://myxa.com.au/location/strathdale-mcivor-sil --- ### Strathfieldsaye — Supported Independent Living (SIL) Bedrooms: 2 · Bathrooms: 1 · Car spaces: 1 Enjoy modern, convenient and comfort living in our Support Independent Living home situated in Strathfieldsaye. This home prioritises both privacy and support featuring 2 large participant bedrooms, 1 dedicated staff bedroom, living space spanning to an outdoor area and a large kitchen with separate butlers pantry, providing ample storage. This home in Strathfieldsaye offers a convenient location for your everyday essentials and getting out and about in the community. Public transport can be found via the bus stop on Rosella Ave or in town where you will find Bendigo Train Station. Your shopping can be done at the local Champions IGA, or head into Bendigo Marketplace and Strath Village for a bit more of a wonder and a bite to eat. Enjoy the fresh air at Strathfieldsaye Streamside Reserve where you can enjoy the walking tracks and Sheepwash Creek, the perfect spot to enjoy all nature has to offer. **Location & nearby** - **Train Station:** Bendigo Train Station - **Shopping Centre:** Champions IGA Strathfieldsaye - **Hospital:** Bendigo Health Hospital - **Park:** Strathfieldsaye Streamside Reserve - **Medical Practice:** Strathfieldsaye Primary Health Medical Centre **Accessibility** - Onsite support staff and OOA room - Level inside home - Provision for Smart Technology **Features** - Shared bathroom - Single story home - Heating and cooling throughout - Open-plan living - Luxury appliances and fittings - Built-in robes - Dishwasher - Single car garage - Partially furnished (Fridge, tv ect) - Resident to provide own furniture - Internet provided - Landscaped Garden - Outdoor Area Source: https://myxa.com.au/location/strathfieldsaye-sil --- ### White Hills — Supported Independent Living (SIL) Bedrooms: 3 · Bathrooms: 1 · Car spaces: 1 1 Participant Vacancy: 1:3 Ratio, Female Fully furnished Supported Independent Living house in the town of White Hills provides a place of choice and control for each participant. With 3 participant bedrooms and 1 dedicated support staff bedroom, ensure privacy and comfort with tailored support 24 hours a day. The home is designed with open-plan living, spacious bedrooms all with built-in robes and a kitchen that is equipped with modern appliances and butler’s pantry with ample storage space. The White Hills location is near the main city of Bendigo, surrounded by greenery and land giving a peaceful and relaxing feel. Access essential shops and supermarkets with ease at the nearby Village Epsom. Or if you’re feeling adventurous, head into Bendigo Marketplace for a wider variety of shops and a fun day of exploring the town. Public transport is readily available, with bus stops conveniently located on Napier Street. The Bendigo Train Station is also easily accessible in town, allowing you to explore further afield. Immerse yourself in the beauty of nature right on your doorstep. Take a stroll down to the stunning Bendigo Botanical Gardens. Admire the manicured lawns, meander along the walking tracks, or enjoy the vibrant events held throughout the year. This location provides the perfect escape for those seeking a tranquil environment, while still offering easy access to all the conveniences of city life. **Location & nearby** - **Train Station:** Bendigo Train Station - **Bus Stop:** Napier Street - **Shopping Centre:** Village Epsom - **Hospital:** St John Of God Bendigo Hospital - **Park:** Bendigo Botanic Gardens - **Medical Practice:** White Hills Medical Practice **Accessibility** - Onsite support staff and OOA room - Level inside home - 1 step entry into home - Garage access ground level **Features** - Shared bathrooms - Single story home - Heating and cooling throughout - Open plan living - Built in robes - Dishwasher - Double car garage - Fully furnished - Internet provided - Outdoor area Source: https://myxa.com.au/location/white-hills-sil --- ## Blog ### SIL vs SDA: What's the Difference? Published: 2026-05-01 · Author: Myxa Team > SIL funds the support you receive. SDA funds the housing itself. Learn how each works, how they're funded, and what to ask providers. If you are exploring NDIS housing options for yourself or someone you support, you have probably come across the terms SIL and SDA. They sound similar, they often appear in the same conversations, and they are regularly confused with each other. That confusion is understandable. Both SIL and SDA relate to where and how a person with disability lives. But they are fundamentally different things, funded through separate NDIS budget lines, and managed by different types of providers. This post breaks down what each one means, how the funding works, how they relate to each other, and what questions to ask when you are exploring options. ## What is Supported Independent Living (SIL)? Supported Independent Living is the support a participant receives to live in a shared or individual home. It covers the people and the services: the disability support workers who are there to provide assistance with daily tasks, build independent living skills, and ensure safety. SIL typically includes support with things like meal preparation, personal care, household tasks, medication management, community access, and overnight assistance where needed. The level of support depends on the participant's individual support needs and goals. SIL is not a type of housing. It is not the building or the lease. It is the trained team of people who provide consistent, person-centred support within whatever home the participant lives in. SIL is funded under the Core Supports budget in an NDIS plan, specifically under the Assistance with Daily Life category. The NDIA determines a participant's SIL funding based on a detailed assessment of their support needs, including the type and amount of support required across a typical week. For a deeper look at how SIL works in practice, read our guide: [What Is Supported Independent Living (SIL)?](/blog/supported-independent-living) ## What is Specialist Disability Accommodation (SDA)? Specialist Disability Accommodation is the housing itself. It refers to a specific category of purpose-built or modified dwellings designed for people with extreme functional impairment or very high support needs. SDA properties are built to meet the NDIS SDA Design Standard. They include physical features that make it easier and safer for residents to live independently and for support to be delivered effectively. These might include wider doorways, reinforced walls, ceiling hoists, accessible bathrooms, sensory design features, or assistive technology integration, depending on the design category. SDA is funded under the Capital Supports budget in an NDIS plan, under the Home Modifications category. It is a separate funding stream from SIL, and eligibility is assessed independently. Not every NDIS participant qualifies for SDA. According to the NDIS, SDA is designed for a relatively small number of participants with the highest support needs. Most participants access housing through the private rental market, home ownership, or social housing, with SIL or other supports delivered in that setting. ## How the funding works: two separate budget lines This is one of the most important distinctions to understand. SIL and SDA sit under completely different NDIS budget categories: - SIL is funded under Core Supports (Assistance with Daily Life). It pays for the support workers and services. - SDA is funded under Capital Supports (Home Modifications). It pays for the physical dwelling. They are assessed separately, funded separately, and managed separately. A participant can have one without the other, and many do. ## Can you have SIL without SDA? Yes. This is actually the more common arrangement. Many participants receive SIL in homes that are not classified as SDA. These might be standard rental properties, homes owned by a participant's family, or other shared living arrangements. The key point is that SIL funding pays for the support delivered inside the home, regardless of what type of property it is. You do not need to live in an SDA property to receive SIL. ## Can you have SDA without SIL? Yes. Some participants live in SDA properties and receive their day-to-day support through other NDIS funding categories, such as Core Supports delivered as individual in-home support rather than as a SIL arrangement. The housing is SDA, but the support model may be different. That said, most participants who qualify for SDA also receive SIL, because the level of need that qualifies someone for specialist housing often also requires the structured, around-the-clock support that SIL provides. ## The four SDA design categories SDA properties are built to one of four design categories, as set out in the SDA Rules (2020) and the NDIS SDA Design Standard: - Improved Liveability: designed for participants with sensory, intellectual, or cognitive impairment. Features focus on way-finding, luminance contrast, and reducing sensory complexity. - Fully Accessible: designed for participants who use a wheelchair or other mobility device. Features include step-free access, wider doorways, and accessible kitchens and bathrooms. - High Physical Support: includes all Fully Accessible features plus additional provisions such as ceiling hoists and structural reinforcement for assistive technology. Designed for participants with significant physical support needs. - Robust: designed for participants who may require a higher level of physical resilience in their living environment. Robust properties feature reinforced walls, fixtures, and fittings that are more durable and resistant to damage. This category is built for participants with complex physical or behavioural support needs who require a home that can withstand higher levels of wear. The design category a participant is approved for depends on their individual assessment and the nature of their support needs. ## How SIL and SDA work together When a participant has both SIL and SDA in their NDIS plan, the two work together to create a complete living arrangement: - SDA provides the physical home, built to the design standard that matches the participant's needs. - SIL provides the support team who deliver day-to-day assistance within that home. The SDA provider is responsible for the property: maintenance, compliance with design standards, and tenancy management. The SIL provider is responsible for the support: staffing, training, support planning, and service delivery. In many cases, the SDA provider and the SIL provider are different organisations. This is worth knowing because it means you may need to coordinate between two providers when setting up a living arrangement. Myxa is registered as both a SIL provider and an SDA provider. In line with our obligations under the NDIS Practice Standards, we treat these as distinct services. When a participant requires SDA housing, we work with independent SDA providers to ensure the housing decision is made purely on what suits the participant, not what suits us. Our primary focus in any SIL arrangement is the quality of support delivered inside the home. Where Robust SDA is part of the picture, we deliver SIL within Robust SDA properties across Melbourne, Bendigo, and Geelong. ## Questions to ask when exploring SIL and SDA Whether you are a participant, a family member or representative, or a support coordinator, here are some useful questions to ask when navigating SIL and SDA options. ### About SIL - What does a typical support roster look like in this home? - How are support workers trained for the specific needs of each participant? - How does the provider handle changes in support needs over time? - What happens if a participant's needs increase or decrease? ### About SDA - What design category is the property built to? - How is maintenance handled, and what is the response time for repairs? - What are the tenancy terms and conditions? - Is the property shared, and if so, how are compatibility considerations managed? ### About both - Are the SIL provider and SDA provider the same organisation, or separate? - How do the two providers coordinate with each other? - What does the transition process look like for moving in? - How is the arrangement reviewed to ensure it continues to meet the participant's goals? Asking these questions early can save significant time and reduce confusion down the track. ## Getting the right information The distinction between SIL and SDA is one of the most common points of confusion in NDIS housing. Getting clear on what each one covers, how they are funded, and how they work together is an important first step in making informed decisions. If you are exploring Supported Independent Living options and want to understand what Myxa's approach looks like in practice, visit our [SIL service page](/services/supported-independent-living) or get in touch with our team. For support coordinators looking for detailed information about referral pathways, visit our [support coordinator page](/for-you/for-support-coordinators). Participants and families can learn more about what to expect on our [participant information page](/for-you/for-participants). ## References - [NDIS — Specialist Disability Accommodation explained](https://www.ndis.gov.au/participants/home-and-living/specialist-disability-accommodation-explained) - [NDIS — Support budgets in your plan](https://www.ndis.gov.au/participants/using-your-plan/managing-your-plan/support-budgets-your-plan) - [NDIS — Supported independent living for participants](https://www.ndis.gov.au/participants/home-and-living/supported-independent-living-participants) - [NDIS — SDA Design Standard](https://www.ndis.gov.au/providers/housing-and-living-supports-and-services/specialist-disability-accommodation/sda-design-standard) - [NDIS — SIL provider guidance](https://www.ndis.gov.au/providers/housing-and-living-supports-and-services/supported-independent-living-provider-guidance) Source: https://myxa.com.au/blog/sil-vs-sda --- ### Positive Behaviour Support: A Family Guide Published: 2026-05-01 · Author: Myxa Team > Learn what Positive Behaviour Support is, how a Behaviour Support Plan works under the NDIS, and what families should expect from the process. If someone in your family has recently been referred for Positive Behaviour Support through the NDIS, you probably have questions. What does this actually involve? Who delivers it? What will the process look like? These are important questions, and they deserve clear answers. Positive Behaviour Support is a significant but often misunderstood area of the NDIS. Many families come to it expecting something very different from what it actually is. This guide explains what Positive Behaviour Support means in practice, what a Behaviour Support Plan includes, how funding works, and what you can expect as a family member or representative throughout the process. ## What is Positive Behaviour Support? Positive Behaviour Support is an evidence-based, person-centred approach to understanding and responding to behaviours of concern. It is grounded in the principle that all behaviour communicates something, and that lasting change comes from understanding what a person needs, not from punishment or control. The NDIS Quality and Safeguards Commission describes Positive Behaviour Support as an evidence-based, value-driven and rights-based approach that focuses on improving a person's quality of life and understanding the reasons behind behaviour. Rather than trying to stop behaviours through force or restriction, Positive Behaviour Support works to identify unmet needs and develop strategies that address those needs in positive, respectful ways. This might include teaching new skills, making changes to a person's environment, adjusting how support is delivered, or providing guidance to the people around them. The goal is always to improve quality of life and reduce the likelihood of behaviours of concern occurring in the first place. It is worth being clear about what Positive Behaviour Support is not. It is not a form of punishment. It is not about compliance or making someone "easier to manage." It is not behaviour modification. It is a framework built on dignity, respect, and evidence. ## What is a Behaviour Support Plan? A Behaviour Support Plan is the document at the centre of Positive Behaviour Support. It is developed by a Behaviour Support Practitioner and provides a structured, individualised set of strategies for everyone involved in a person's support. Under the NDIS, a Behaviour Support Plan provides strategies to address behaviours of concern while meeting the individual's needs, respecting their dignity, and working to improve their quality of life. A comprehensive Behaviour Support Plan typically includes: - A Functional Behaviour Assessment (FBA) — a detailed assessment of the person's strengths, preferences, support needs, and the factors contributing to behaviours of concern - Proactive strategies designed to prevent behaviours of concern from occurring, such as changes to routines, environments, or support approaches - Reactive strategies that outline how to respond safely if behaviours of concern do occur - Skill-building strategies that support the person to develop new ways of communicating their needs - A plan for reducing and eliminating any restrictive practices currently in use - Lodgement with the NDIS Quality and Safeguards Commission where the plan includes restrictive practices - A schedule for review, at minimum every 12 months for plans that include restrictive practices - Clear guidance for everyone involved in the person's support The plan is not a static document. It should be reviewed and updated regularly as the person's circumstances, needs, and progress change over time. Families and representatives are typically involved in the development process, and your input about the person's history, preferences, and daily life is genuinely valuable. ## The role of a Behaviour Support Practitioner A Behaviour Support Practitioner is the professional responsible for conducting assessments and developing Behaviour Support Plans. Under the NDIS, this is a regulated role with specific requirements. To develop Behaviour Support Plans, a practitioner must be assessed as suitable by the NDIS Quality and Safeguards Commission. This suitability assessment considers the practitioner's qualifications, skills, and experience against the Positive Behaviour Support Capability Framework, which outlines the knowledge and competencies required at different levels of practice. It is worth noting that practitioners who have not yet been assessed as suitable by the Commission cannot conduct Functional Behaviour Assessments or develop Behaviour Support Plans, even under supervision. This is an important safeguard to be aware of when choosing a provider. Behaviour Support Practitioners must be employed or engaged by a registered specialist behaviour support provider. They work closely with the participant, their families and representatives, and others involved in the person's support to understand the full picture before developing a plan. What a Behaviour Support Practitioner does in practice: - Conducts a Functional Behaviour Assessment (FBA), including interviews with the person, their family, and support team - Reviews existing records, reports, and relevant history - Observes the person in their daily environment where possible - Develops a Behaviour Support Plan with evidence-based strategies - Provides training and guidance to the people implementing the plan - Reviews and updates the plan over time based on how things are going It is important to note that a Behaviour Support Practitioner develops the plan, while the people who deliver day-to-day support are responsible for implementing it. These are two distinct roles within the NDIS framework. ## Understanding restrictive practices Restrictive practices are an area families often find confronting. A restrictive practice is any practice or intervention that limits a person's rights or freedom of movement. Under the NDIS, the use of restrictive practices is heavily regulated, and the long-term goal is always their reduction and elimination. The NDIS Commission regulates five types of restrictive practices: - Seclusion: when a person is alone in a room or space and is not allowed to leave. - Chemical restraint: when medication is used for the purpose of influencing a person's behaviour, rather than treating a medical condition. - Mechanical restraint: when a device or equipment is used to restrict a person's movement or behaviour. - Physical restraint: when someone physically holds a person to restrict their movement. - Environmental restraint: when a person is restricted from accessing certain places, things, or activities. Restrictive practices should only ever be used as a last resort, when there is an immediate risk of harm, and they must be included in a Behaviour Support Plan developed by a suitable Behaviour Support Practitioner. The NDIS Commission's position is that restrictive practices do not result in lasting positive change and do not meet the person's needs or improve their quality of life. The long-term goal is always to reduce and eliminate their use. Where regulated restrictive practices are in place, the Behaviour Support Practitioner must prepare an interim Behaviour Support Plan within one month, and a comprehensive Behaviour Support Plan within six months. Both must be lodged with the NDIS Quality and Safeguards Commission. Each state and territory also has its own authorisation requirements for restrictive practices. In Victoria, an Authorised Program Officer (APO) plays a key oversight role within implementing providers. The APO is responsible for reviewing the use of restrictive practices within their organisation, ensuring compliance with authorisation requirements, and actively working toward their reduction over time. Other states and territories have their own authorisation structures and processes. For families, the key thing to understand is that if restrictive practices are currently being used, Positive Behaviour Support should be working toward reducing them. Your Behaviour Support Practitioner should be able to explain what restrictive practices are in place, why they are being used, and what the plan is for reducing them. ## How Positive Behaviour Support funding works under the NDIS Positive Behaviour Support is typically funded under the Capacity Building budget in an NDIS plan, specifically within the Improved Relationships support category, or the Behaviour Support sub-category in newer PACE plans. Both sit under Capacity Building. This funding is stated, meaning it must be used for the purpose it was allocated for and cannot be redirected to other support categories. Funding may cover: - Behaviour assessments - Development of a Behaviour Support Plan - Training for support workers and others who implement the plan - Ongoing review and monitoring of the plan - Interim Behaviour Support Plans where urgently needed The amount of funding allocated depends on the complexity of the person's situation and is determined by the NDIA as part of the planning process. If you believe a participant needs Positive Behaviour Support but it is not currently funded in their plan, this can be raised during a plan reassessment or through your support coordinator. It is worth noting that funding for behaviour support is separate from funding for day-to-day support delivery. The two serve different purposes within a participant's plan. ## What families should expect during the assessment process If your family member has been referred for Positive Behaviour Support, here is a general overview of what the process typically looks like. ### Initial contact and intake The specialist behaviour support provider will usually start with a conversation to understand the referral, the person's background, and what is currently happening. This is also a chance for you to ask questions and understand how the provider works. ### Functional Behaviour Assessment The Behaviour Support Practitioner will conduct a Functional Behaviour Assessment (FBA), gathering information from multiple sources. This includes interviews with the participant, family members, support workers, and other relevant people. It may also involve direct observation, review of incident data, and consideration of the person's broader circumstances, including their health, communication, relationships, and daily routines. ### Plan development Based on the assessment, the practitioner develops a Behaviour Support Plan. This should be shared with you and the broader support team, with an opportunity to provide feedback before it is finalised. ### Training and implementation Once the plan is in place, the practitioner provides training and guidance to the people responsible for implementing it day to day. This step is essential, because a plan is only as effective as its implementation. ### Review and monitoring Positive Behaviour Support is not a one-off intervention. The plan should be reviewed regularly, with adjustments made based on what is working and what is not. You should expect to remain involved in this process, with regular updates on progress and any changes to the plan. Throughout all of this, your knowledge as a family member or representative matters. You understand the person in ways that no assessment can fully capture, and a good Behaviour Support Practitioner will actively seek your input. ## Questions worth asking your Behaviour Support Practitioner As you navigate this process, here are some practical questions to consider: - How will you get to know our family member before developing the plan? - How will you involve us in the assessment and planning process? - What does a typical timeline look like from assessment to a completed plan? - How will the plan be shared with the support team, and what training will be provided? - What does the review process look like, and how often will the plan be updated? - If restrictive practices are in place, what is the plan for reducing them? You have every right to ask these questions, and a good practitioner will welcome them. ## A note for support coordinators If you are a support coordinator explaining Positive Behaviour Support to families and representatives for the first time, this guide is designed to be shared. The language is plain, the structure is clear, and it covers the core concepts families commonly ask about. For more detailed information about how the NDIS Commission regulates behaviour support, the Commission's own participant fact sheets are an excellent resource. If you would like to learn more about how Positive Behaviour Support works, or you are looking for a registered specialist behaviour support provider in Melbourne, Bendigo, or Geelong, you can [explore Myxa's Positive Behaviour Support services](/services/positive-behaviour-support) or visit our [page for families and representatives](/for-you/families-and-representatives) for more information about how we work with families. ## References - [NDIS Quality and Safeguards Commission — Behaviour support and restrictive practices](https://www.ndiscommission.gov.au/rules-and-standards/behaviour-support-and-restrictive-practices) - [NDIS Quality and Safeguards Commission — Apply to become an NDIS behaviour support practitioner](https://www.ndiscommission.gov.au/rules-and-standards/behaviour-support-and-restrictive-practices/apply-become-ndis-behaviour-support) - [NDIS Quality and Safeguards Commission — Positive Behaviour Support Capability Framework](https://www.ndiscommission.gov.au/rules-and-standards/behaviour-support-and-restrictive-practices/positive-behaviour-support) - [NDIS — Support budgets in your plan](https://www.ndis.gov.au/participants/using-your-plan/managing-your-plan/support-budgets-your-plan) - [Department of Families, Fairness and Housing (Victoria) — Information for Authorised Program Officers](https://www.dffh.vic.gov.au/information-authorised-program-officers) Source: https://myxa.com.au/blog/understanding-positive-behaviour-support --- ### What Is NDIS High Intensity Support? Published: 2026-05-01 · Author: Myxa Team > Learn what high intensity support means under the NDIS, who is eligible, how funding works, and what to expect from trained high intensity support workers. High intensity support is a critical, and often misunderstood, category within the NDIS. For support coordinators working with participants who have complex medical, physical, or behavioural support needs, understanding what qualifies as high intensity, how it is funded, and what it looks like in practice is essential to building the right support around the right person. This post breaks down the NDIS definition of high intensity support, explains how it differs from standard support, outlines the role of the Authorised Program Officer (APO), and provides practical guidance on getting high intensity support included in an NDIS plan. Whether you are a support coordinator navigating a complex referral or a family member trying to understand what options are available, this guide is designed to give you clear, accurate information in plain English. ## What the NDIS defines as high intensity support Under the NDIS, high intensity support refers to daily personal activities that carry a higher level of health risk and require workers with specialised skills and training. The NDIS Quality and Safeguards Commission sets out these requirements through the NDIS Practice Standards, specifically under the High Intensity Daily Personal Activities supplementary module. The NDIS Commission identifies the following categories of High Intensity Daily Personal Activities: - Complex bowel care - Enteral feeding and management (such as PEG feeding or nasogastric tube management) - Severe dysphagia management - Tracheostomy management - Urinary catheter management - Ventilator management - Subcutaneous injections - Complex wound management - Epilepsy and seizure management These are disability supports delivered by trained workers under clinical direction. They are not medical or nursing procedures, but they do require a level of skill and knowledge that goes well beyond standard support work. A participant may also require high intensity support due to the nature of their disability where behaviours of concern are present, or where physical complexity means that 2:1 or higher support ratios are needed for safe service delivery. ## How high intensity differs from standard support The key difference between standard and high intensity support is the level of training and qualification required of the support worker. Standard disability support workers deliver a broad range of daily living and community participation supports. High intensity support workers, by contrast, must complete additional training specific to each participant's needs. This training is delivered by an appropriately qualified health practitioner and covers the specific High Intensity Daily Personal Activities the worker will be supporting. For example, a worker supporting a participant with a tracheostomy must receive training that covers that participant's specific tracheostomy management plan, including suctioning, emergency responses, and escalation protocols. This training is not a generic course. It is tailored to the individual participant. This difference in training is reflected in the NDIS Pricing Arrangements and Price Limits. High intensity support attracts a higher hourly rate than standard support, recognising the additional skill, responsibility, and risk involved. The higher rate exists because high intensity workers carry greater accountability and must maintain competency in specialised procedures. Providers delivering High Intensity Daily Personal Activities must also be registered with the NDIS Commission and audited against the relevant supplementary module of the NDIS Practice Standards. Only the specific high intensity activities listed on a provider's certificate of registration can be delivered by that provider. ## What high intensity support looks like in practice In practice, high intensity support is highly individualised. Every participant's support needs are different, and the way high intensity support is delivered reflects that. Some common examples include: ### Enteral feeding support A support worker trained in PEG feeding assists a participant with their daily feeding schedule, monitors for complications, and follows the management plan developed by the participant's treating health practitioner. ### Tracheostomy management A worker provides daily tracheostomy suctioning and monitoring, with clear protocols for emergency situations and escalation to medical services. ### Seizure management Epilepsy and seizure management is recognised as a High Intensity Daily Personal Activity. Participants who experience seizures require support workers with specific training in seizure response, positioning, medication administration where applicable, and when to escalate to emergency services. This training is tailored to the individual participant's seizure management plan. ### Support during behaviours of concern Participants whose behaviour support plans identify the need for skilled responses during episodes of behaviours of concern may require workers trained in de-escalation, positive behaviour strategies, and safe practices. In some cases, 2:1 support ratios are necessary to maintain safety for both the participant and workers. Each of these scenarios requires a documented support plan, participant-specific worker training, and regular review by qualified health practitioners. The emphasis is always on the participant being involved in the development of their own support plan. ## The role of the Authorised Program Officer The Authorised Program Officer (APO) plays a key oversight role in the use of restrictive practices within NDIS service delivery. In Victoria, the APO is responsible for reviewing and authorising the use of restrictive practices, monitoring compliance with behaviour support plans, and working toward the reduction and elimination of restrictive practices over time. For participants receiving high intensity support where restrictive practices are in use, the APO provides an additional layer of governance. The APO reviews whether restrictive practices are being used in accordance with the participant's behaviour support plan, whether less restrictive alternatives have been considered, and whether the use of restrictive practices is being reported and monitored appropriately. The APO role is Victoria-specific, established under the Disability Act 2006 (Vic) and administered by the Department of Families, Fairness and Housing. Other states and territories have their own authorisation structures for restrictive practices. The APO's oversight is particularly relevant for participants who receive Implementing Intensive and Complex Behaviour Supports, where the intersection of high intensity daily personal activities and behaviour support requires careful governance. Understanding the APO's role is important for support coordinators because it directly affects how support is delivered, documented, and reviewed for participants with complex support needs. ## How to get high intensity support in an NDIS plan High intensity support is funded through the Core Supports budget in an NDIS plan, typically under the Assistance with Daily Life category. However, having high intensity support included at the appropriate level requires clear evidence and planning. Here are the practical steps: 1. Gather evidence from treating professionals. Reports from occupational therapists, speech pathologists, physiotherapists, or medical specialists that detail the participant's specific high intensity support needs are essential. These reports should describe the type of support required, the level of risk, and the training or qualifications workers will need. 1. Document current support arrangements. If a participant is already receiving support, documenting how their current plan does or does not meet their high intensity support needs provides important context for the NDIA. 1. Request a plan review or reassessment. If a participant's current plan does not include adequate funding for high intensity support, a plan review can be requested. The evidence gathered from treating professionals will form the basis of this request. 1. Work with the support coordinator. Support coordinators play a central role in connecting the evidence, the participant's goals, and the funding request. A well-prepared plan review that clearly articulates why high intensity support is needed, what it involves, and what outcomes it supports gives the NDIA the information they need to make an informed decision. It is worth noting that NDIS funding decisions are made by NDIA delegates based on individual circumstances. No provider or support coordinator can guarantee what the NDIS will fund for a specific participant. What they can do is ensure the right evidence is in place and the request is clearly articulated. ## Availability in Melbourne, Bendigo, and Geelong High intensity support requires providers who are registered, audited, and staffed with appropriately trained workers. Across Victoria, availability can vary depending on the specific High Intensity Daily Personal Activities a participant requires and the provider's certificate of registration. In Melbourne, Bendigo, and Geelong, participants and support coordinators should look for providers whose registration covers the specific high intensity activities relevant to the participant's needs. Asking a provider what is listed on their certificate of registration, how they train their workers, and how they maintain competency over time are all reasonable and important questions. ## Where to from here If you are a support coordinator working with a participant who may benefit from high intensity support, or a family member trying to understand what this category of support involves, the information in this post is a starting point. For more detail on how high intensity support is delivered in practice, visit the [Myxa high intensity support page](/services/high-intensity-support). You can also explore [core support services](/services/core-support) or learn more about [working with Myxa as a support coordinator](/for-you/for-support-coordinators). If you would like to discuss a specific situation, get in touch with the Myxa team. ## References - [NDIS Quality and Safeguards Commission — Supplementary module: High intensity daily personal activities](https://www.ndiscommission.gov.au/rules-and-standards/ndis-practice-standards/supplementary-module-high-intensity-daily-personal) - [NDIS Quality and Safeguards Commission — High intensity support skills descriptors (PDF)](https://www.ndiscommission.gov.au/sites/default/files/2024-09/High%20Intensity%20support%20skills%20descriptors.pdf) - [NDIS — Pricing arrangements](https://www.ndis.gov.au/providers/pricing-arrangements) - [Department of Families, Fairness and Housing (Victoria) — Information for Authorised Program Officers](https://www.dffh.vic.gov.au/information-authorised-program-officers) - [NDIS Quality and Safeguards Commission — Behaviour support and restrictive practices](https://www.ndiscommission.gov.au/rules-and-standards/behaviour-support-and-restrictive-practices) Source: https://myxa.com.au/blog/what-is-high-intensity-support ---