Tell us about your professional carer journey with Myxa?
I started with Myxa at Balwyn Manor in November 2023 as the Accommodation Supervisor. Currently, Evening Accommodation Manager.
Can you walk us through a typical day as an Accommodation Manager?
There is no typical day. You are usually flying by the seat of your pants, addressing what needs to be done. I am very participant focused, so I prioritise making time in my day to pop in and catch up with the participants to see how they are travelling. We are always on the ball when it comes to ensuring the delivery of high-quality services at the Manor.
We spend a lot of time working collaboratively with support coordinators, Occupational Therapists, Physiotherapists, Behavioural Support Practitioners, General Practitioner’s, extended families and all relevant stakeholders to ensure each of our participants support services are in alignment with their care requirements.
There are always lots of phone calls to catch up with, emails are nonstop also.
What do you love about working at Myxa?
The people that live here at The Manor.
The people I work with.
The culture of the organisation.
These are the standouts for me.
‘Myxa – A Community of Care’ is not just a marketing slogan – it is factual. I have never witnessed an instance where high quality care is not the main priority in all decision making.
Constant learning opportunities.
Recognition – being voted employee of the month.
Being able to use my skills plus years of experience to enhance the lives of our participants.
Finishing my shift each day feeling proud of the day’s achievements, no matter how big or small they may be.
Can you share a specific instance where your work made a positive impact on the Myxa Care of a participant?
No specifics as there are so many instances…
Initially getting the manor up and running and working really hard to set the tone of the place e.g. having a safe, respectful, happy and fun vibe for the participants.
Making new participants feel welcome in their new home and introducing them to their new tribe.
Organising pizza nights, barbecue’s, pool competitions, Melbourne Cup celebrations, Grand Final celebrations…
Getting the garden projects up and running – ensuring that each participant has had a big bowl of tomatoes for their summer salads. Seeing the participants making their own home-made pesto with the basil and parsley that they were involved with growing.
Baking cookies with the girls and sharing them with everyone.
Celebrating birthdays: one participant had never had a birthday cake, let alone gifts or a group of friends to heartily sing ‘happy birthday to you’.
The heartfelt thanks from participants families.
Building strong relationships with the participants based on love and laughter.