What is Disability Support Work?

Disability support work refers to support services that increase independence and well-being for those living with a disability. For example, assistance with showering, shopping, household chores and exercise.

You and your loved ones decide the support services you will receive based on your needs and NDIS funding. We are able to assist you to live independently, we can provide in-home care or support in the community.


Who We Help

At Myxa Care, our team have extensive experience working with people who have disabilities, their families and support coordinators including individuals who have ‘complex’ and specialised care needs. We believe that ‘complexity’ is misguided simplicity. Our team breaks down complex cases into their simplest form to ensure participants are well supported and care is tailored and personalised to every individual under Myxa Care.

We provide support to a large variety of those living with a disability, including:

  • Individuals with newly acquired disabilities
  • Individuals under Child Protection and Department of Families Fairness and Housing (DFFH)
  • Youth and adults under a Department of Human and Health (DHHS) order
  • Children at risk of relinquishment
  • Those requiring high intensity support, 2:1, 1:1, 24-hour care
  • Individuals with complex physical, mental health and behavioural support needs including those who display “high risk” behaviour
SUPPORT

Daily Living Skills

Daily living skills (or activities of daily living) are tasks that are needed to undertake your everyday activities. As detailed in NDIS guideline from the government of Australia, the support you receive from our experienced staff as part of your assistance with daily living skill can include:

Personal Care

Support with showering, toileting, dressing and other hygiene needs such as your brushing teeth, using deodorant and shaving.

Home Chores

Myxa Care staff can help with your home chores such as cleaning, washing and ironing.

Developing Life Skills

We empower individuals living with a disability by helping them develop a routine, emotional resilience as well as social and communication skills. This helps you to engage appropriately in the community and improve overall well-being.

Cooking and Meal Preparation

We can help you with meal planning, preparation and cooking. Our staff work with you to create the meals they like and to establish a balanced diet.

SUPPORT

Community Participation

Our team strongly believe that inclusion in the community is an important part of your well-being which is why it is at the core of our services. We work with those living with a disability and their families to ensure you participate in the activities that you enjoy!

We offer a variety of services within the community and tailor this to what you want- whether that be shopping, exercise or hanging out with friends!

Exercise

This could be going for a walk in your local park or participating in a team sport. Firstly, we will determine what exercise you like doing and we assist you by taking you there e.g to a yoga class, the gym or a group session.

Shopping

We support you by creating shopping lists and can accompany you to do your shopping.

Hobbies

Having a hobby can be educational, keep you active and engaged and it is a great way to meet other people. Our team support you to partake in your current hobbies or even help you find a new hobby such as dancing or photography.

Transport

We know that navigating public transport or finding someone to drive you can be difficult. Our support workers are able to support you by taking you to work, school, appointments or community activities.

Myxa Care Support Workers

Our experienced team of support care workers assist individuals with varied and ‘complex’ disabilities by providing services in their home or the community. Our team works closely with individuals, families and support coordinators to ensure services are tailored and personalised.

Finding experienced support care workers can be complicated, that’s why Myxa Care makes the process easy for you. We understand that every individual and families require their own unique care. Our support workers have the appropriate skills and qualifications to provide all levels of care. The care provided can be a few hours a week to engage in social activities, through to requiring a high level of specialised support to manage complex daily needs.

Myxa Care Support workers are reliable, respectful and responsive individuals who are dedicated to building relationships with their participants and supporting them to live a life of their choice.

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FAQ

Frequently Asked Questions

At Myxa, we have a diverse team of DSWs from a wide range of cultural backgrounds and language sets. If you have a cultural or ethnicity preference, we’ll endeavour to match you with a DSW who is able to communicate with you in your chosen language.

At Myxa we are always looking for high-achieving, trustworthy and compassionate people to come and work with us. We offer career choices in a variety of support and administrative roles.

Whilst we value qualifications and previous experience highly, we also undertake to provide best practice induction and ongoing training, education and support.

Come work with our corporate team if you:

  • Are passionate about making a difference – but don’t take yourself too seriously
  • Love Annual Family Fun days – all staff get together to celebrate the team’s dedication and commitment at a family friendly venue in Melbourne
  • Have a Birthday – the one day of year it’s all about you (unless you are a twin or triplet). Myxa organises individual gift cards for staff on their special day
  • Appreciate recognition with our Employee of the Month – we recognise outstanding commitment and performance each month with a e-gift card for each month’s winner
  • Value Professional Development – every month our team has the opportunity to upskill with our masterclass series

 

Being a Disability Support Worker can be extremely rewarding. All our Disability Support Workers at Myxa, receive:

  • An invitation to the Myxa End of Year Celebration Event. This is usually held at a fun, family friendly venue in Melbourne such as the Zoo or Luna Park
  • Eligibility for our Employee of the Month. We encourage our staff to nominate outstanding work by their colleagues, where each month an employee is recognised among the wider staff group for their contribution and they receive a $100 gift voucher as a reward
  • Birthday Gift Voucher on your birthday

We asked some of our Disability Support Workers what they enjoyed most about their role, here is what they said:

  • ” I love that I am making a positive difference in someone’s life and helping them achieve their goals.” 
  • ” I have built some really meaningful relationships not only with the participant’s themselves but with their families as well. It’s so humbling when the express gratitude for the difference you make.”
  • ” I have been fortunate to develop valuable skills in communication, teamwork, and problem-solving, which I will be able to apply throughout my career.” 
  • “I value the flexibility of my job, I can tailor my availability around my other commitments.” 

 

Fantastic, we would love to hear from you. Reach out to us and fill in an expression of interest form on our Careers page.

At Myxa, we understand the importance of a strong connection between you and your Disability Support Worker (DSW). Here’s how we ensure a perfect pairing:

  1. Getting to Know You:
    We’ll start with a comprehensive assessment to understand your specific needs, preferences, and personality. This includes your level of physical support required, preferred communication style, and interests.
  2. Disability Support Worker Expertise & Compatibility:
    We have a diverse team of DSWs with a wide range of skills and experience. We’ll match you with a DSW who possesses the specific skills needed to support your individual needs. Beyond skillsets, we also consider personality compatibility and preferences. We will endeavour to match you with a Disability Support Worker who meets your age, gender, personality preferences as well as any cultural considerations. For example, are you a loyal football fan? We’ll look for a DSW who also loves the game, no promises on supporting the same club though.
  3. Regular Feedback:
    We encourage regular feedback to ensure the working relationship continues to thrive. If adjustments are needed, we’ll work with you and your DSW to find the best solution.

 

Myxa is committed to providing high-quality disability support services and values your feedback, both positive and negative, to continuously improve. If you are unhappy with the level of support services you are receiving, please reach out to us via either phone, email or our website and we will work with you to produce a satisfactory resolution.

Phone: 1300 006 992
Email: info@myxa.com.au
Website: Feedback page