At Myxa, we believe that every person, regardless of the complexity of their disability, deserves to live with dignity, purpose, and genuine choice.
Our Disability Support Workers go beyond daily care. They build trust, nurture independence, and help people re-engage with their communities in ways that feel safe, meaningful, and lasting.
We specialise in supporting individuals with physical, intellectual, and psychosocial disabilities, including those with associated mental health conditions or behavioural challenges that may require specialised training and tailored support.
Whether it involves developing daily routines, managing complex disability support needs, or rebuilding community connections, our focus is always on helping each participant live a life that is authentically their own.
We see support not as a temporary intervention but as a pathway to lasting change.
Every action we take is intentional; designed to foster autonomy, build capacity, and strengthen emotional and social wellbeing.
Through structure, consistency, and compassion, we help participants to:
At Myxa, success is measured by the quality of life each participant builds – not simply by the hours of support provided.
We provide tailored disability support for a wide range of individuals, including:
We work in close partnership with each participant’s wider care team, including Occupational Therapists, Speech Pathologists, Psychologists, Behaviour Support Practitioners, Support Coordinators, Guardians, Plan Nominees, and family members.
This collaborative approach ensures that every recommendation, therapeutic goal, and daily strategy is implemented consistently, translating professional guidance into real, measurable progress in everyday life.
Every person’s needs are unique, and their support plan should reflect the nature and intensity of the support required. Myxa develops detailed, individualised plans that are proportionate to each participant’s specific care context and goals.
For example, a participant who requires the support of two workers to implement behaviour strategies and therapeutic interventions will have a plan structured around proactive engagement, behaviour monitoring, and collaboration with allied health practitioners.
In contrast, a participant who requires two staff to assist with physical transfers, manual handling, or the operation of medical equipment such as a ventilator will have a plan focused on safety procedures, health monitoring, and physical care protocols.
By tailoring plans in this way, Myxa ensures that supports are delivered safely, effectively, and appropriately — matching the type and level of care to each participant’s individual needs and circumstances.
Safety is a cornerstone of every service we provide. Myxa works closely with Behaviour Support Practitioners (add link to BSP page), allied health professionals, and other stakeholders to develop comprehensive safety and behaviour support protocols.
These protocols outline proactive and responsive strategies to manage a range of conditions and situations, ensuring staff can identify early warning signs, apply effective de-escalation techniques, and respond confidently and safely.
Our goal is to create predictability and trust, protecting participants, families, staff, and the wider community.
Community inclusion is at the heart of our work. Myxa collaborates with participants, allied health teams, support coordinators, families, and guardians to build the skills, confidence, and social connections needed for meaningful community life.
We focus on each person’s strengths and goals, supporting them to participate in community activities, develop independence, and enjoy a sense of belonging and purpose.
This could be going for a walk in your local park or participating in a team sport. Firstly, we will determine what exercise you like doing and we assist you by taking you there e.g to a yoga class, the gym or a group session.
We support you by creating shopping lists and can accompany you to do your shopping.
Having a hobby can be educational, keep you active and engaged and it is a great way to meet other people. Our team support you to partake in your current hobbies or even help you find a new hobby such as dancing or photography.
We know that navigating public transport or finding someone to drive you can be difficult. Our support workers are able to support you by taking you to work, school, appointments or community activities.
Our experienced team of support care workers assist individuals with varied and ‘complex’ disabilities by providing services in their home or the community. Our team works closely with individuals, families and support coordinators to ensure services are tailored and personalised.
Finding experienced support care workers can be complicated, that’s why Myxa makes the process easy for you. We understand that every individual and families require their own unique care. Our support workers have the appropriate skills and qualifications to provide all levels of care. We tailor our support to meet your needs. If that’s a few hours a week to engage in social activities, or a high-level of specialised support to manage complex daily needs, we are here to support you.
Myxa Support workers are reliable, respectful and responsive individuals who are dedicated to building relationships with their participants and supporting them to live a life of their choice.
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At Myxa, complex care is not about managing challenges; it’s about unlocking potential.
Through compassion, structure, and collaboration, we help people build lives filled with purpose, stability, and genuine inclusion.
If you or someone you support could benefit from our personalised approach to disability support, we would love to help.
Contact Myxa today to start a conversation about how we can build a pathway toward independence together.
We understand that genuine progress begins with genuine connection.
That’s why Myxa takes great care in matching participants with the right support workers, considering:
This careful matching process ensures that participants feel safe, respected, and understood – creating strong, trusting relationships from the very first shift.
Yes. Myxa values diversity and understands that language and cultural connection enhance trust and quality of care.
Where possible, we will match participants with a Support Worker who speaks their preferred language or understands their cultural background. If that’s not immediately possible, we may engage interpreters or recruit accordingly to ensure clear and respectful communication.
If you’re passionate about making a difference, you can join our growing team.
• Visit our Careers Page to view current vacancies.
• Or email your resume and cover letter to talent.acquisition@myxa.com.au to express your interest.
All applicants undergo a structured screening and onboarding process, ensuring alignment with Myxa’s values and quality standards.
Our Support Workers are compassionate professionals who combine skill, empathy, and reliability. Each team member undergoes comprehensive screening, training, and supervision to ensure they meet both NDIS Quality and Safeguards requirements and Myxa’s internal standards of excellence. In addition to these checks, we also complete a thorough reference check on every employee before they join the team.
All Myxa staff complete:
• NDIS Worker Screening Check (NDISWC)
• Current First Aid & CPR Certification
• Working with Children Check (if applicable)
• Mandatory training in Manual Handling, Infection Control, and Incident Reporting
• Myxa’s Induction on NDIS Practice Standards, participant rights, and the 3Rs values framework
Preferred qualifications include a Certificate III in Individual Support (Disability) as a minimum requirement, although we aim to hire people with the right qualifications to match the specific support needs of each participant.
For example, when supporting someone with complex behaviour, we prioritise candidates who have psychological education and training over qualifications in hoist usage, ensuring our staff are equipped with the expertise most relevant to the role. We encourage ongoing professional development to maintain the highest standards of care.
Disability Support Work is about providing the right supports so that people with disabilities can live safely, comfortably, and independently. Support Workers assist with daily activities, personal care, and participation in community life. They also provide practical supports that help people build and maintain skills, confidence, and independence in their everyday life. At Myxa, Disability Support Work is guided by our core values — being Reliable, Responsive, and Respectful. Our team focuses on what matters most to each person, following their NDIS plan to ensure every support is safe, consistent, and delivered with dignity and understanding.
Our Disability Support Workers deliver a broad range of tailored supports designed to promote safety, independence, and community participation. Depending on the participant’s individual goals, these may include:
• Personal Care: Support with daily routines such as showering, dressing, hygiene, and medication prompting.
• Daily Living Support: Assistance with meal preparation, grocery shopping, cleaning, and home organisation.
• Community Access & Participation: Transport and support to attend appointments, training, social events, or work.
• Skill Development (Capacity Building): Supporting participants to build and maintain essential skills such as budgeting, cooking, travel training, or social communication.
• Mobility & Transfers: Assistance with mobility aids, hoists, and safe movement in and around the home.
• Companionship & Social Connection: Encouraging confidence, inclusion, and meaningful routines.
For participants with more complex needs, Myxa also provides High Intensity Support and Behaviour Support, delivered by specially trained staff. Learn more on our dedicated High Intensity Support and Behaviour Support pages.
Disability Support Work is funded under the participant’s NDIS Core Supports budget. This includes support with personal care, household tasks, and community access as identified in the individual’s NDIS plan.
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