An initial plan
Interim plan
Prepared quickly where one is needed.
NDIS Positive Behaviour support in Melbourne and Victoria
Positive Behaviour Support is a clinical service for NDIS participants, delivered by Behaviour Support Practitioners. This page is for people seeking the service and the coordinators, families and providers who refer to it. Call 1300 006 992 to talk about a referral.
Understanding you.
supporting your life.
In short.
- 01
What it is: in the NDIA’s behaviour support guideline, strategies that meet your needs, respect your dignity and improve your quality of life, while reducing the use of regulated restrictive practices over time.
- 02
Who delivers it: Behaviour Support Practitioners, under clinical governance independent of Myxa’s support services.
- 03
A separate service: choosing Myxa for behaviour support does not mean choosing Myxa for daily support, and the reverse.
- 04
To refer: send the current NDIS plan, any previous behaviour support plan or assessments, and any current restrictive practice authorisations. If documents are missing, refer anyway.
Understand behaviour and improve quality of life
Behaviour often carries a message, even when it is hard to live alongside. The NDIA’s behaviour support guideline, dated 6 May 2026, describes positive behaviour support as finding ways to help you and the people who support you change behaviours that may be a problem for you or others, using strategies that meet your needs, respect your dignity and improve your quality of life, while reducing the use of regulated restrictive practices over time.
That last part matters. The goal is not to manage you into compliance. It is to work out what a behaviour is doing for you, meet that need a better way, and give the people around you a consistent, respectful way to respond.
Behaviour support with independent clinical governance
- Clinical oversight
Myxa’s Positive Behaviour Support service is governed independently of its support services. In practice, that means the clinical judgement in your assessment and plan answers to clinical oversight, not to a service delivery roster.
- Your choice of provider
It also means choice stays where it belongs. Choosing Myxa for behaviour support does not mean choosing Myxa for daily support, and receiving daily support from Myxa does not mean your behaviour support must come from us. The two are separate services with separate referrals.
Functional
Behaviour Assessment
Under the NDIA’s guideline, a behaviour assessment means a functional behaviour assessment, completed by your Behaviour Support Practitioner.
It looks at
the needs of yours that are not being met,
the reasons for your behaviours,
and ways to manage behaviours of concern.
The assessment must take your culture, religious beliefs and individual circumstances into account.
Observes
Talks with you
Reviews assessments
Assessment record
- 01what happens before a behaviour
- 02the behaviour itself
- 03what follows it
Your behaviour
Support Plan
A behaviour support plan is written by your Behaviour Support Practitioner, and under the NDIA’s guideline its goal is to improve your quality of life.
The guideline describes two types:
A fuller picture
Comprehensive plan
Built from your functional behaviour assessment.
A plan to put into practice
A plan only works if the people around you actually use it, so the guideline also covers funding for training and monitoring the staff who work to your plan. Whoever delivers your daily support, your plan should be the working document they follow, not a PDF nobody opens.
Working with participants, families and support teams
The NDIA’s guideline is clear that positive behaviour support includes the people around you: training and support for those helping you, building your own skills so you can tell people what you want in ways that work for you, and building the capacity of your family and carers, so that everyone supporting you responds the same way.
Your practitioner may also work alongside other allied health professionals, such as an occupational therapist or speech pathologist, as one team looking at the same person rather than three specialists working in three directions.
One person
A shared understanding.
Restrictive Practices and NDIS Compliance
Under the NDIA’s behaviour support guideline, a restrictive practice is any practice that restricts your rights or freedom of movement.
Under that guideline and the NDIS (Restrictive Practices and Behaviour Support) Rules 2018, a restrictive practice can only be used when:
- other strategies have been tried or assessed as unsuitable
- it is the least restrictive option available
- it is included in your behaviour support plan
- it is authorised under your state or territory’s process
- it is reported and reviewed, with strategies in your plan to reduce and eventually stop its use
Where a restrictive practice is in place in a Myxa supported living arrangement, it is authorised and reviewed by an Authorised Program Officer under NDIS Module 2A, with consent, regular review, and a plan to reduce it.
Make a Positive Behaviour Support Referral
Referrals come from support coordinators, families and representatives, other providers, and participants themselves.
Send what exists now:
- the current NDIS plan
- any previous behaviour support plan or assessments
- any current restrictive practice authorisations
If key documents are missing, refer anyway and we will tell you what we need.
Myxa also provides daily disability support services, such as Core Support, described on our services hub. They are separate services with separate referrals.
